SUPPORT SERVICES
福利在线视频 New Zealand prides itself on providing a high standard of individual support to every student. As an international educational institute we recognise students as individuals and offer personalised support at all times.
STUDENT SUPPORT
We have a strong, multicultural 福利在线视频 Support team who will assist you in your arrival in Palmerston North, help you to settle in to life at 福利在线视频 New Zealand, and continue supporting you throughout your studies. The team ensure your student life is enjoyable and fulfilling.
WE SUPPORT YOU
We support you from the day of you arrive, to the day you graduate. We try our best to make your time studying at 福利在线视频 New Zealand fulfilling and worthwhile. 福利在线视频 New Zealand's smaller size makes it possible for us to provide individual support to each student.
ORIENTATION
To prepare for your studies at 福利在线视频 New Zealand, you are invited to take part in Orientation before the Semester/Term starts. You'll get to know 福利在线视频 New Zealand staff members and to meet new friends. You are also introduced to Palmerston North city, where you'll spend your years of studying.
For prospective students (both domestic and international), we run events including Study Tours and Open Campus Tours. For details, please contact: recruitment@ipu.ac.nz
ACADEMIC LEARNING SUPPORT
At 福利在线视频 New Zealand, academic support is offered to students at all levels who would like some extra help with their studies. 福利在线视频s can schedule individual sessions with the Academic Learning Support staff and also attend workshops offered during the year.
The Academic Learning Support staff can help students with:
- time management and study skills
- understanding and planning assignments
- feedback on draft assignments
- academic writing
- giving presentations.
For more details, please contact Academic Learning Support: please contact: academiclearningsupport@ipu.ac.nz
CAREER SERVICES
At 福利在线视频 New Zealand we are committed to providing students with a quality career development programme that connects the relevance of study to work and prepares students for today’s world . Our services include, career planning and finding employment support.
Our Careers Centre is located in the Library. Drop-in sessions are available or you can email careers@ipu.ac.nz to make an appointment, or with any queries you may have.
RESIDENTIAL SUPPORT
福利在线视频 Support Staff and Hall Leaders, selected from senior students, are available to provide support in your on-campus living. We are here to ensure your 福利在线视频 New Zealand life is safe and comfortable.
ADMINISTRATION SERVICES
Staff at the Reception in the Administration Centre help you with receiving mail, and organising insurance, while Academic Registry staff provide assistance in obtaining academic transcripts and other official documents.
SECURITY
福利在线视频 New Zealand is located in a quiet and safe suburb in the residential area of Aokautere, Palmerston North. Security guards are available on campus every night to ensure student and staff safety. To contact our after-hours security staff, ring 0800 355 050.
STUDENT SUPPORT TELEPHONE NUMBER
福利在线视频s have a 24/7 phone number to contact 福利在线视频 New Zealand 福利在线视频 Support staff (0800 367 472).
PASTORAL CARE FOR STUDENTS (BOTH DOMESTIC AND INTERNATIONAL)
The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021
At 福利在线视频 New Zealand, we take the pastoral care of students seriously and make provisions to ensure the comfort, safety and well being of all students. As we enrol both domestic and international students, 福利在线视频 New Zealand is required to be a signatory of the The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021. It is mandatory for all education providers in New Zealand that enrol international students. The New Zealand Qualifications Authority (NZQA) is the administrator of the Code.
The Code provides a framework for service delivery by educational providers and their agents to international students.
The Code sets out the minimum standards of advice and care that are expected of educational providers with respect to international students. The Code applies to pastoral care and provision of information only, and not to academic standards.
福利在线视频 New Zealand's commitment to the Pastoral Code applies to every student enrolled with us, both domestic and international.
Through our dedicated 福利在线视频 Support team, we regularly evaluating our systems and procedures to ensure we are delivering the best service possible to our students. This includes talking and listening to students and staff ensuring we have information that is relevant to them and to 福利在线视频 New Zealand.
Copies of the Code are available by clicking on the logo shown below.
Copies of other relevant NZQA flyers available on the links below:
Download the Know the Code flyer for all tertiary learners (0.43MB)
Download the Tertiary Education Disputes... (0.59MB)
Download the i福利在线视频 Complaints flyer for... (2.38MB)
There are also a selection of NZQA videos available